Last updated: 02/03/2026
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our concierge services. By using our website or services, you agree to the practices described in this policy.
1. INFORMATION WE COLLECT
We may collect the following types of information:
Personal Information:
– Name
– Email address
– Phone number
Service Information:
– Requests, preferences, and details you voluntarily provide in order to receive concierge services
Communication Information:
– Messages sent via contact forms, email, SMS, or messaging platforms
Technical and Usage Information:
– IP address
– Browser type and device information
– Pages viewed and interactions with the website
We collect only information that is reasonably necessary to operate and improve our services.
2. HOW WE USE YOUR INFORMATION
We use your information to:
– Respond to inquiries and fulfill concierge requests
– Communicate with you regarding services
– Coordinate arrangements with trusted third-party providers
– Improve website functionality and service quality
– Protect against fraud, misuse, or security threats
– Comply with legal obligations
We do not sell your personal information.
3. SHARING OF INFORMATION
We may share limited information with third parties only when necessary to fulfill a specific request, such as hotels, transportation providers, event organizers, or other service partners.
We are not responsible for the privacy practices of third-party websites or services.
4. DATA SECURITY AND RETENTION
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, or misuse.
Access to personal data is limited to authorized personnel only.
Information is retained only for as long as necessary for business or legal purposes.
No system is completely secure, and absolute security cannot be guaranteed.
5. COOKIES AND TRACKING TECHNOLOGIES
We may use cookies and similar technologies to:
– Improve website performance
– Understand how visitors use our site
– Maintain site functionality
You may control or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.
6. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have the right to:
– Request disclosure of the categories of personal information collected
– Request deletion of personal information, subject to legal exceptions
– Opt out of the sale of personal information (we do not sell personal data)
Requests can be made using the contact details below.
7. CONFIDENTIALITY
Client confidentiality is fundamental to our service. All client information, communications, and requests are handled with strict discretion and are not disclosed without consent, except where required by law.
8. CHANGES TO THIS POLICY
We may update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
9. CONTACT INFORMATION
For questions or requests related to this Privacy Policy, contact us at:
Email: freddya@henosisssf.net
Phone: +1 (707) 799-1392
